Sales & Event Management for Hospitality

Having spent over a decade working across hospitality and events in Melbourne, I’ve experienced firsthand the seasonal highs and lows, global disruptions and the ongoing shifts that shape how hospitality venues operate and grow.

This perspective has given me a clear understanding of where opportunities are often missed - from enquiry management and conversion, to the transition between booking and execution.

By partnering with venues to support event sales and client experience, I help ensure enquiries are handled with care, leads are converted more effectively and events are delivered seamlessly. The result is not only increased revenue, but a more considered and consistent experience for every client who walks through your doors.

Outsourcing this functionality allows venues to remain focused on operations, while I provide dedicated attention to sales, communication and coordination - acting as an extension of your team, with a focus on both performance and experience.

Let me increase conversions and improve your clients experience… I’d love to work with your venue!

Sales . Event Management . Hospitality .

Sales . Event Management . Hospitality .

How I work with your venue:

I take care of converting enquiries into confirmed events while ensuring the client experience from first contact through to execution is seamless, so you can focus on delivering high quality hospitality.

Flexible in structure and tailored to your venue’s needs, my approach is hospitality driven and designed to complement your existing team while strengthening both sales performance and client experience.

Let’s get started!

  • For venues who are generating enquiries, but need support converting them into confirmed bookings.

    This is a strong fit if you:

    • are receiving consistent enquiries but lack the time for active follow-up.

    • don’t have a dedicated sales resource in place.

    • want to improve conversion rates and client experience from first contact.

    • need support with site visits, proposals and structured communication.

    • are looking to increase event revenue without expanding your internal team.

    I step in to manage and nurture your enquiries, ensuring every sales opportunity is met with consistency.

  • For venues who require support coordinating events to a high, consistent standard.

    This is a strong fit if you:

    • have bookings secured but need support in customer relationship management.

    • want a smoother transition from sales to execution by ensuring all details are confirmed and accurate for handover to venue & kitchen teams.

    • need assistance managing timelines, suppliers and logistics.

    • want to elevate the overall client experience.

    I step in to support your customer relationship management, streamline event coordination and handover seamlessly to operations teams for the delivery of high quality events.